COVID-19 Pathology Service Hotline 1800 870 778

Wednesday, 01 July 2020 | Brooke Kenny

A dedicated hotline for your COVID-19 enquiries and bookings is now available.

The hotline is 1800 870 778, and is available 7 days a week.

So, if you are looking for patient test results, need to make a booking or just seeking general information about our services, please contact us via the hotline to reach our specialised COVID-19 team.

To recap our drive through test stations are located at:

  • Blair Athol, 502 Main North Road
  • Firle, 171 Glynburn Road
  • Huntfield Heights, 234 Honeypot Road
  • Mile End, 21 James Congdon Drive

Note, when a patient can’t come to one of our drive through locations, we can go to them using our mobile pathology service. Have them request this when booking. Results are still returned within 24 hours.

For more information about our service and supporting resources, please use our website, here:

This hotline is in addition to our existing Aged Care Hotline 1800 570 573.

The Aged Care Hotline remains available from 8am to 6pm, Monday to Friday to manage all Aged Care COVID-19 requirements.


Need a COVID test but don’t have a referral form?

Clinpath Pathology can now provide patients with access to a respiratory consultation, if you have a patient who requires a COVID-19 test but is unable to make an appointment to get a referral form. Similar to the SA Health respiratory clinics, the patient just needs to phone the COVID Hotline on 1800 870 778 and one of our COVID Coordinators will book the patient in for a respiratory consultation, for their COVID referral, and arrange their test at the same time.

Patients will be asked to identify their normal GP to ensure a copy of the results are sent to the patients regular doctor.


Supporting CPD

Enrol and participate via our E-learning workshops today to courses that are accredited and approved for CPD points.

Continuing education is vital in a rapidly changing profession.

We recognise that for many healthcare professionals time is a rare commodity.

Sonic Healthcare practices are dedicated to providing learning that can be undertaken in a flexible, self-paced manner, at times the best suit busy professionals.

If you have any questions, you can also contact your Client Liaison representative to discuss.

We encourage you to stay aware of our directives, either via this medium, your BD Client Liaison Rep, or our website here:

Kind regards,

Brooke Kenny

Pre-Analytics Manager