Operational Update 08 04 2020

Wednesday, 08 April 2020 | Brooke Kenny

Easter Courier Service

With Easter fast approaching it is important to note that we will be operating Sunday/Public Holiday courier services over the long weekend. If you do not normally get a courier call on a Sunday, but are opening over the Easter break, please ring couriers on (08) 8366 2081 to request your pick up. We are here to support you.

Collection Centre Management

As we mentioned in our update 31 March 2020, with general pathology requests currently in decline, Clinpath have taken the decision to reduce our number of physical Collection Centres open over the Easter and Anzac holiday weekend days. Our previous communiqué is here:

Collection Management: Glucose Tolerance Testing (GTT)

Due to patient waiting room social distancing protocols, we have adopted a new procedure for Glucose Tolerance Testing (GTT). This test takes 2 hours and the patient is still required to remain with us during that time for monitoring. However, we are now allowing patients to sit in their own cars during the test.

“How do I put my signature on an electronic request?”

During these unprecedented times, Clinpath is working with you to streamline our work in line with the telehealth and work from home scenarios.

Summary response:

•    There is no requirement for formal signature from the requesting doctor on the request as long as the request would be readily accessible for subsequent reference.

•    There is no requirement for the patient to physically sign for bulk billing purposes - a note on the request to the effect that verbal consent was obtained is sufficient. 

Medical Supplies Update

We continue to experience a high demand for pathology consumables and our supply restrictions remain in place. As an alternative to the Skin Lesion Kits, Clinpath have encouraged the use of a Basic Dressing Pack and Scalpel however these are also now in short supply, along with alcohol swabs and gloves.

We encourage you to stay aware of our directives, either via your BD Client Liaison Rep, or our website, here: clinpath.com.au/clinicians/news

Kind regards,
Brooke Kenny
Pre-Analytics Manager