COVID-19 Update – Tuesday 17 March 2020 Aged, Home Care and Domiciliary Operations

Tuesday, 17 March 2020

As a provider of pathology services within South Australia, Clinpath Pathology remains vigilant in the management of risks that have the potential to impact our ability to operate. As you would be aware, on advice from the SA Health Communicable Disease Control Branch, Clinpath Pathology are unable to accept requests of pathology collection for the COVID-19 virus.


Domiciliary Service

For your peace of mind, it is important to clarify that our Aged, Home Care and Domiciliary Mobile Service remains in place and our Collectors are generally well versed with flu season colds and sniffles. That said, as we enter "flu season", your assistance to correctly identify and differentiate those presenting with flu like symptoms and those who require COVID-19 screening is genuinely appreciated.

Testing arrangements will be reviewed each day in line with guidelines and national advice and we encourage you to stay aware of our directives, either via this medium, our Aged Care Liaison Rep, or our website.


Courier Service

Our courier service continues to operate as normal however we would ask that you are mindful of nominating a dedicated pick up point for all specimens. This will minimize the time our staff are on site, therefore reducing any risks of exposure.


Protecting our Staff

Both our collection and courier staff have the required PPE to continue to collect and pick up specimens. All mobile staff carry hand sanitizer and follow any directions issued by individual sites to maintain their safety.


Respiratory Virus Reports

Clinpath provide respiratory virus reports each week with data comprising results of direct detection of respiratory viruses. Specific reports are available via SonicDX – or cumulative reports can be viewed via our website here:



We have been informed the Clinpath Blue Top Liquid Swabs are not accepted by SA Pathology for COVID-19 testing. Therefore, if you are swabbing for COVID-19, we encourage your use of SA Pathology consumables only for testing.


Test Results

For some time, Clinpath Pathology has offered electronic pathology reports via the Webster or SonicDX portal.

We encourage you and your teams to use this platform as it will enable you access to patient results, should we be unable to access your facility. Additionally it saves you time as you do not need to ring our results team.

Please contact Stephanie Hubbard should you wish to have this system set up.

At this point in time we would like to confirm that Clinpath will continue to support you and your residents as much as we can during this time. In the event that any of our standard services change we will notify you as soon as possible.

We also encourage you to access our most recent updates on our website at

Additionally, Stephanie Hubbard our Aged Care Coordinator is also available to discuss any issues with you via 08 8366 2000.

Kind regards,

Brooke Kenny

Pre-Analytics Manager