COVID-19 Update Thursday 12 March 2020

Thursday, 12 March 2020 | Brooke Kenny

As a provider of pathology services within South Australia, Clinpath Pathology remains vigilant in the management of risks that have the potential to impact our ability to operate.

 

As you would be aware, on advice from the SA Health Communicable Disease Control Branch, Clinpath Pathology are unable to accept requests of pathology collection for this virus.

 

However, you, and our patients, still need us for routine and other specialised tests.

Therefore, it is essential that we continue to deliver open, honest and prompt communications with you, for us all to effectively manage this evolving situation.

It is also important to recognise and appreciate, Clinpath is operating as per normal and must continue to provide our patients with routine pathology collection services, including respiratory testing.

For your peace of mind, it is important to clarify that our Collectors screen patients prior to collection to ensure those who show signs of COVID-19 do not enter our procedure rooms and that we remain vigilant with PPE. This includes providing masks in waiting rooms for patients who are presenting for respiratory testing.

Our Collectors are generally well versed with flu season colds and sniffles. However, as we enter "flu season", your assistance to correctly identify and differentiate those presenting with flu like symptoms and those who require COVID-19 screening is genuinely appreciated.

Our Collectors are also well trained and well equipped to support your medical practice, however, once again, we would encourage your partnership as we manage through the coming months into winter.

Our Pathologists remain available for your client diagnosis and discussions. Our Client Liaison reps remain available for follow-up and co-ordination of any concerns. Our Client Services team remain available to you for patient reports and follow-up. Our Collectors and Couriers remain vigilant with policy and procedures around Clinpath patient care.

Kind regards,

Brooke Kenny

Pre-Analytics Manager